There are many benefits of measuring and reducing the cost of quality in any organisation. Running a regular cost of quality audit and acting on its results can reduce waste, delays and mistakes and hence increase customer satisfaction and improve customer retention levels This self-assessment guide draws on the experience of countless companies to present a simple and straightforward approach to auditing the cost of quality. It sets out a clear, 14-step approach which uses examples and practical suggestions to be used at ...
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There are many benefits of measuring and reducing the cost of quality in any organisation. Running a regular cost of quality audit and acting on its results can reduce waste, delays and mistakes and hence increase customer satisfaction and improve customer retention levels This self-assessment guide draws on the experience of countless companies to present a simple and straightforward approach to auditing the cost of quality. It sets out a clear, 14-step approach which uses examples and practical suggestions to be used at every stage. It discusses: The steps needed to follow a cost of quality audit How to analyse audit results and write effective audit reports How to implement a cost of quality audit How to develop a continuing cycle of audit and improvement
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Add this copy of The Cost of Quality Audit to cart. $60.12, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2010 by Cambridge Strategy Publications.
Add this copy of The Cost of Quality Audit to cart. $104.86, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2010 by Triarchy Press Ltd.