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Set-Up-To-Fail Syndrome: Overcoming the Undertow of Expectations

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Set-Up-To-Fail Syndrome: Overcoming the Undertow of Expectations - Manzoni, Jean-Francois, and Barsoux, Jean-Louis
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Do you have an employee whose performance keeps deterioratingdespite your close monitoring? Brace yourself: You may be at faultby unknowingly triggering the set-up-to-fail syndrome. Perhaps things started off swimmingly. But then somethinga missed deadline, a lost clientmade you question the persons performance. You began micromanaging him. Suspecting your reduced confidence, he started doubting himselfand stopped giving his best. You viewed his new behavior as additional proof of mediocrity, and tightened the screws ...

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Set-Up-To-Fail Syndrome: Overcoming the Undertow of Expectations 2007, Harvard Business Review Press, Boston, MA

ISBN-13: 9781422102848

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