Non-Linguistic Analysis of Call Center Conversations

The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-linguistics features to infer information from phone calls to call centers. The author analyzes "how" the conversation happens and not "what" the conversation is about by audio signal processing and analysis. Read More

The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-linguistics features to infer information from phone calls to call centers. The author analyzes "how" the conversation happens and not "what" the conversation is about by audio signal processing and analysis. Read Less

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  	This is a digital edition of this title. Rent eBook (5 Options) 30 Day Rental: $16.50 (Expires May 23, 2024) 60 Day Rental: $22.00 (Expires Jun 22, 2024) 90 Day Rental: $27.50 (Expires Jul 22, 2024) 120 Day Rental: $33.00 (Expires Aug 21, 2024) 180 Day Rental: $35.75 (Expires Oct 20, 2024) Buy eBook Lifetime Access: $54.99 Title: Non-Linguistic Analysis of Call Center Conversations by Sunil Kumar Kopparapu Publisher: Springer Nature Print ISBN: 9783319008967, 331900896X eText ISBN: 9783319008974 Edition: 2014 Format: EPUB eBook	$16.50 Rent eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ