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Call Center Humor: The Best of Call Center Management Review, Volume 3

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Call Center Humor: The Best of Call Center Management Review, Volume 3 - Levin, Greg, and Hash, Susan (Foreword by)
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What's so funny about call centers? Well, when you work in afast-paced constantly changing industry, you need to be able to see thelighter side of things. Greg Levin is the self-proclaimed and selfmedicated King of Call Center Satire. For years his Call CenterManagment Review humor column, In Your Ear, has raised eyebrows andinduced belly laughs with outlandish articles on everything from call centerpersonals to Nostradamus' own form of forecasting. Despite the irreverantand sometimes absurd nature of Greg's articles, they ...

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Call Center Humor: The Best of Call Center Management Review, Volume 3 2001, ICMI Press (International Customer Management Institute)

ISBN-13: 9780965909372

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