Based on extensive hands-on experience and numerous real life examples, this groundbreaking book charts how to plan and launch a staff benchmark project--from identifying which internal functions to target for continuous improvement to selecting and contacting appropriate benchmark organizations. Provides a variety of sample questionnaires for potential benchmarking partners, distinct methods and systems for measuring tangible "before and after" results of staff functions, and expert guidance on how to communicate and rally ...
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Based on extensive hands-on experience and numerous real life examples, this groundbreaking book charts how to plan and launch a staff benchmark project--from identifying which internal functions to target for continuous improvement to selecting and contacting appropriate benchmark organizations. Provides a variety of sample questionnaires for potential benchmarking partners, distinct methods and systems for measuring tangible "before and after" results of staff functions, and expert guidance on how to communicate and rally support for a concrete plan of action once the data has been analyzed.
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Add this copy of Benchmarking Staff Performance: How Staff Departments to cart. $3.00, very good condition, Sold by HPB-Diamond rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1993 by Pfeiffer.
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Add this copy of Benchmarking Staff Performance: How Staff Departments to cart. $5.06, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1993 by Pfeiffer.
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Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Add this copy of How Staff Departments Can Enhance Their Value.. to cart. $22.99, new condition, Sold by Robin Books rated 3.0 out of 5 stars, ships from Kingston, ON, CANADA, published 1993 by Pfeiffer.
Add this copy of Benchmarking Staff Performance to cart. $29.99, like new condition, Sold by Cuyahoga Valley Book Company rated 5.0 out of 5 stars, ships from Peninsula, OH, UNITED STATES, published 1993 by Jossey-Bass.
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Like New. Nice Book! Very minimal shelf wear on dustjacket. No writing, clean & bright pages. Book Description This groundbreaking book shows how to apply benchmarking techniques to your organization as a way to measure the added value of staff. Fitz-Enz shows how to plan and execute a benchmarking project that clearly demonstrates the vital,